Carrefour ACT 

Carrefour has a bike
for you too.

Ride the bicycle you've always wanted

Enjoy a savings of of up to 40% compared to purchasing outright.

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Save Money
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750+ Bike Shops
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400+ Bike Brands
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All-in, Hassle-free Service

Effortless Onboarding

Start your Ubike journey with our streamlined onboarding. We guide you through each step, ensuring a frictionless and hassle-free experience. Let us take the lead in making your cycling dreams come true.


Make a Simulation

Use our Simulator to get an estimate of your bike's budget, cost and benefits.


Sign Up

Complete the form at the bottom of this page. Be sure to indicate that your employer is already a Ubike customer.


Select Your Bike & Dealer

Choose from 400+ bike brands and 700+ shops to find the perfect match for your needs, from city bikes to e-bikes and beyond. Use our Dealer Locator to find the nearest Ushop.

Simulation tool: Your Financial Compass

Use the simulator below to calculate the budget you have available to choose a bike, including accessories. There's no need to account for a helmet, lock, or reflective jacket - these are provided to you as complimentary gifts. Services such as insurance, assistance, and maintenance are included in the leasing contract.

Ubike Dealer Locator

Your Gateway to Quality Bikes


Effortless Bike Leasing Management

Managing your bike leasing program is a breeze with our cutting-edge platforms. Designed for both employers and employees, you can manage your invoices, stay updated on your orders, oversee your fleet, check your maintenance budget, and even handle incident and insurance claims—all in a few clicks.

For Employers

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Invoice Management: Effortless billing.
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Fleet Oversight: One-stop fleet control
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Contract Status: Stay informed.
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For Employees

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Order Status: Real-time updates.
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Budget Monitoring: Real-time maintenance budget tracking.
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Insurance: Easy incident reporting.

Your Financing Method:
Renting, The Flexible Pathway

Renting provides you with the ultimate flexibility, allowing you to decide whether to purchase the bike at the end of your contract.

What makes renting unique 👇

Ubike renting option

Optional Buy-Back

You have the freedom to purchase the bike at the end of your contract.

Renting 16% residual value

16% Residual Value

Benefit from a residual value at the end of your contract.

Renting flexible pathway

Your Service Pack: Standard, Quality Assured

Get the essentials with our Standard Service Pack, designed to provide you with a quality leasing experience.

Key features 👉

Ubike Standard Insurance Pack

Belgium Assistance

On-road help whenever you need it, right here in Belgium.

Ubike Standard Insurance Pack

Omni-Bike Insurance

Comprehensive coverage for your bike.

Ubike Standard Insurance Pack


Regular upkeep to keep your bike in top condition.

A Deeper Look at Your Service Pack

Below is a quick overview of what’s included in your Service Pack, covering assistance, insurance, and maintenance for full clarity and convenience.

Assistance in Belgium
Material damage (yours)
Replacement bike
Manufacturer's warranty
Insured accessories
Maintenance voucher (valid in 600 Ushops)
Standard Pack
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Assistance in Belgium
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Material damage (yours)
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Replacement bike
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Manufacturer's warranty
24 months
Insured accessories
Maintenance voucher
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Frequently Asked Questions

Your Burning Questions, Our Groovy Answers

What to do in case of a breakdown?

If your bike breaks down in Belgium and you're at least 1km away from home, or up to 30km outside of the country, you can get 24/7 assistance. All you need to do is call the below number+32 (0)2 626 20 52 and provide:•your policy number (MA33008241)•your frame number.

My bike has been stolen, what should I do?

If your bike has been stolen, it's important to report the theft to us at within 48 hours. You'll need to provide us with

•Your coverage policy (see Standard Service Package available for download in the section above),
•A police report (or certificate of complaint),
•And a detailed description of the circumstances, including the time and place of the theft.

Please keep in mind that we may ask for photos of the lock keys, battery, etc. later on.

If this is your first theft, you may be eligible for a replacement bike as part of our standard service package.

During the time between reporting the theft and receiving your replacement bike, your monthly payments will be paused.

I had a bicycle accident. What to do?

If you've been in a bicycle accident, please let us know within 48 hours by emailing To make a claim, you'll need to provide us with:

•Your coverage policy (see Standard Service Package available for download in the section above),
•A completed claims document,
•Photos of the damage,
•An estimate for the repair of the Ushop (which doesn't have to be provided within 48 hours).
•If a third party was involved, we'll also need the police report.

If you sustained personal injury, your work accident insurance will cover you if the accident happened on your way to or from work, or your family liability insurance will cover you.

Please note that cosmetic damage, such as scratches, is not covered.

An excess of 50 € will be applied.

How can I maintain my bike?

Once your leasing contract is activated, you'll receive an annual budget for preventive maintenance or minor repairs. Please keep in mind that your budget will be renewed every year on the anniversary of your contract and can't be carried over to the following year.To check your balance, simply enter your email address (the same one you used when you ordered your bike) below.

What should I do if I am coming to the end of my lease?

If your leasing contract with Ubike is coming to an end, the bike will become the property of your employer as the contract is between Ubike and your employer. However, you can choose to take ownership of the bike by paying a limited amount of taxes and social security fees. The cost will depend on the value of the bike, as shown in the table below. Once you become the 100% owner of the bike, you can do whatever you want with it. It may be worth considering renewing the experience given the savings you have enjoyed through the bike leasing program.

Bike Value

Indicative Cost

€1,500 - €2,000
€89 - €120
€2,001 - €3,500
€120 - €210
€3,501 - €5,000
€210 - €300
€5,001 - €8,000
€300 - €480

What should I do if I want to stop leasing my bike?

There may be various reasons why you'd want to terminate your leasing contract, such as being laid off or falling sick for an extended period. If you're considering ending your lease, please contact

Moreover, keep in mind the following general rules:

You're allowed to return the bike at any time, and you'll be charged the current residual value without any extra costs.

You're not obligated to take ownership of the bike. In such a scenario, specific conditions will apply as detailed in the Bike Policy you signed. If you'd like to request a copy of this policy, please contact the email address mentioned above.

Create your free account today and start transforming your corporate mobility!

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Quick Setup: Your bike leasing program can be up and running in no time.
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Personalized Plans: Tailor the program to fit your company's unique needs.
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Expert Support: Our team is here to guide you every step of the way.
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