Enjoy a savings of of up to 40% compared to purchasing outright.
Start your Ubike journey with our streamlined onboarding. We guide you through each step, ensuring a frictionless and hassle-free experience. Let us take the lead in making your cycling dreams come true.
Use our Simulator to get an estimate of your bike's budget, cost and benefits. Ensure to carefully review the "Bike Policy," available for download below, for a comprehensive understanding of your company program.
Choose from 400+ bike brands and 700+ shops to find the perfect match for your needs, from city bikes to e-bikes and beyond. Use our Dealer Locator to find the nearest Ushop.
Once you've picked out your bike at a Ushop, request an offer and mention your Company name. The Ushop will then input this offer into our system, initiating the validation process.
Once you have your offer, it undergoes a seamless validation process, which includes approvals from both you and your employer.
After validation, your bike will be delivered. All that's left is for you to enjoy your ride!
At the end of the 36-month lease, the employee is required to become the owner of the bike after paying a taxable benefit (VAA) of 10% of the original price (13% for speed pedelecs).
By inputting the bike's price into the simulator below, you can estimate the monthly lease payment. Note that it only calculates the bike's cost, excluding locks and accessories. Ubike Dealers can assist with the total monthly lease calculation. The Flexible Reward Plan offers a 25% discount on this lease, which the simulator does not include.
Leasing (or hire purchase) offers you a long-term solution where the bike becomes yours at the end of the contract upon payment of a taxable benefit (VAA), making it the ideal choice for businesses looking for a straightforward commitment.
At the end of the 36-month lease, ownership of the bike is automatically transferred to you after paying a taxable benefit (VAA) of 10% of the original price (13% for speed pedelecs).
There’s no need to worry about significant depreciation or large additional costs. After completing the contract and paying the VAA, the bike is yours at a reduced price.
Get the essentials with our Standard Service Pack, designed to provide you with a quality leasing experience.
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On-road help whenever you need it, right here in Belgium.
Comprehensive coverage for your bike.
Regular upkeep to keep your bike in top condition.
Below is a quick overview of what’s included in your Service Pack, covering assistance, insurance, and maintenance for full clarity and convenience.
Your Burning Questions, Our Groovy Answers
All types of (e-)bikes (Except child's bike, recumbent bike, BMX, tandem) for a total amount of 5000€ VAT incl*
All types of cargo bikes or speed pedelecs & cargobikes (longtails are being considered as cargobikes) for a total amount of 7000€ VAT incl*
*bike, mandatory accessories(lock + lighting) and authorised accessories(helmet, basket, bag or bike-specific accessories: pedals, mud guards, luggage rack) included in this amount
If you are employed on a permanent contract and plan to use your bicycle at least 10% of your annual commuting, you are entitled to a bike. There are plenty advantages to use a bike, you avoid traffic jams, you keep fit and look after your well-being. Pay a visit to a nearby Ushop for more information and get the order placed.
If your bike breaks down in Belgium and you're at least 1km away from home, or up to 30km outside of the country, you can get 24/7 assistance. All you need to do is call the below number+32 (0)2 626 20 52 and provide:•your policy number (MA33008241)•your frame number.
If your bike has been stolen, it's important to report the theft to us at [email protected] within 48 hours. You'll need to provide us with
•Your coverage policy (see Standard Service Package available for download at the bottom of this page),
•A police report (or certificate of complaint),
•And a detailed description of the circumstances, including the time and place of the theft.
Please keep in mind that we may ask for photos of the lock keys, battery, etc. later on.
If this is your first theft, you may be eligible for a replacement bike as part of our standard service package.
During the time between reporting the theft and receiving your replacement bike, your monthly payments will be paused.
If you've been in a bicycle accident, please let us know within 48 hours by emailing [email protected]. To make a claim, you'll need to provide us with:
•Your coverage policy (see Standard Service Package available for download at the bottom of this page),
•A completed claims document,
•Photos of the damage,
•An estimate for the repair of the Ushop (which doesn't have to be provided within 48 hours).
•If a third party was involved, we'll also need the police report.
If you sustained personal injury, your work accident insurance will cover you if the accident happened on your way to or from work, or your family liability insurance will cover you.
Please note that cosmetic damage, such as scratches, is not covered.
An excess of 50 € will be applied.
Once your leasing contract is activated, you'll receive an annual budget for preventive maintenance or minor repairs. Please keep in mind that your budget will be renewed every year on the anniversary of your contract and can't be carried over to the following year.To check your balance, simply enter your email address (the same one you used when you ordered your bike) below.
Some accessories are mandatory (lighting & lock) and other accessories are authorised (helmet, basket, bag or bike-specific accessories :pedals, mudguards, luggage rack)Wearing a helmet is mandatory according to the ING bike policy. Wearing a fluorescent waistcoat is recommended by Ubike.More information available on the ING bike policy which you can consult on the People Services portal.please note : if insurance in included in your contract, bike racks are NOT convered by the insurance
You will need to add at least 3 weeks to the delivery time as the registration is done manually – pls provide a copy of your driving licence upon delivery.
Yes, the leasing contract continues, a repair will be carried out once the company gives the go-ahead and an excess will be charged
Yes, Ubike will only be able to stop the leasing contract and the invoicing after receiving the verdict from the insurance company. If the Total Loss is confirmed, Ubike will stop the leasing on the date of the loss and will eventually reimburse you the excess. An excess will be charged (if applicable)
Non-autonomous e-bike (the electric motor only works when you pedal): no age limit autonomous e-bike (the bike can be started without pedalling): from 16 years old speedpedelecs : 18 years old
Repairs can only be carried out by an authorised bikeshop, we do not have a certification system in place, if you wish to carry out repairs it is your own responsibility.
The repair can only be done after the insurance has been investigated & verdict, if you decide to authorise the repair and pay for it yourself, it is your responsibility because at this stage there is no guarantee that the claim will be covered
Buy the same lock at your own expense to remain covered by the insurance in case of theft or attempted theft. Make sure to inform the insurance about the loss and provide them with the new key number for continued coverage. The insurance will compensate for the new lock later.
A card is often supplied with the lock that allows you to make a duplicate key. Please make a copy and inform the insurance at [email protected] about the new key details. Note: if insurance is included in your contract, bike racks are NOT covered by the insurance.
